If we could give only one piece of advice to someone searching for the right webinar platform it would be this: ask for a free trial. It’s crucial that you really get to know a product so that you can tell whether it’s up to scratch - try before you buy, as the old saying goes.
If you don’t see a free webinar trial being offered by a company you’re considering, ask for one. Still not an option? It might be time to take your business elsewhere. Here are just three of the many reasons to prove why this should be non-negotiable.
Test Drive the Software
Just like when buying a car, the number one way to judge the quality of a webinar platform is to have a go at using it yourself. A free trial is an opportunity to create webinars, see what functionality is included in the package (and what’s lacking), find out how user-friendly it is, and more. Sure, a free demo might give you a flavour of this, but it’s a lot different having the control completely in your hands, as with a trial.
A webinar provider that is confident in their product and service should have no problem in offering potential customers full access for a trial period. If they’re not keen, we advise you to start asking ‘What are you hiding?’
While you’re testing out webinar services, you have the perfect opportunity to ask the provider questions about anything you notice along the way. You can probe them on features, support, or general advice.
Not only will this give you a better understanding of the software itself, but also the team behind it. Are they responsive, helpful and knowledgeable? You’ll want a first-class platform matched by first-class service - better to find out if a company doesn’t meet the standard on either end now, before you pay up any money.
Finally, it’s not just you who’s got to think your webinars are great - they’re made for your clients or audience. Use a free webinar trial to ask for their feedback. What do they like and dislike about the platform? Take in their thoughts, see if you need to go back to the provider with more questions as a result, and then use the insights to inform your purchasing decision.
Now we’ve made our case for always asking for a free trial, we’ll point you towards our own - sign up for unlimited trial webinars, full functionality and more. Most importantly, this is truly free, with zero obligations and no credit card details required to get started. If you want to know more before giving it a try, get in touch here, through Facebook or on Twitter.